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Terms and Conditions

Below you can read the general terms and conditions of Roothwize.

General Terms and Conditions 2026

 

Article 1: Definitions

1. Client:
The natural person who requests the contractor to carry out certain work.

2. Contractor:
Marieke van de Geer – BIG-registered under number 19050545530 as a Mental Health Nurse Practitioner (GGZ) and registered under the trade name GGZ-praktijk Marieke van de Geer with the Chamber of Commerce under number 86250205.

3. Professional affiliation:
The contractor is a member of the Register of Nurse Practitioners (RSV) and also a member of a professional association that imposes a professional or code of conduct on its members. The contractor’s website lists the professional associations with which the contractor is affiliated.

4. Program:
The course of one or more sessions, providing therapy, guidance, counseling, advice, supervision or intervision, education, workshops, or training, either in person or via digital communication, as agreed between the parties. This includes both direct work, such as conducting sessions, and indirect work, such as administration and reporting.

 

Article 2: Applicability

2.1 These general terms and conditions apply to every agreement, whether oral or written, entered into between the parties.

2.2 Deviations from these general terms and conditions are only valid if agreed upon in writing by both parties.

2.3 If any provision of these general terms and conditions is invalid or voided, the remaining provisions shall remain fully in force.

 

Article 3: Agreement (Commencement and Execution)

3.1 The date of the first intake session will be confirmed to the client by the contractor via email, text message, or other digital communication.

3.2 After the intake, or as soon as possible before that, the parties will agree on a program consisting of a specific or indefinite number of sessions.

3.3 After an interim evaluation, the parties may amend the program in writing based on the number of sessions and/or content.

3.4 The contractor undertakes to perform her work with the care of a competent professional. The process does not constitute an obligation to achieve a specific result, but an obligation to perform to the best of her ability. The contractor therefore makes no statements regarding the expected outcome of the process.

3.5 If two or more persons jointly assign an assignment to the contractor, they are jointly and severally liable towards the contractor.

3.6 The applicability of Article 7:402 paragraph 2 of the Dutch Civil Code is expressly excluded.

 

Article 4: Cancellation of a Session

4.1 A scheduled session may be cancelled free of charge up to 10 days before the session date.
– Up to 5 days: 50%
– Up to 2 days: 75%
– Within 24 hours: 100%

4.2 Full cancellation of a psychedelic program results in a 100% refund if cancelled at least 30 days before the scheduled experience date.

4.3 A psychedelic program may be cancelled free of charge up to 30 days in advance, after which the same percentage structure applies as above.

4.4 Cancellations must be submitted in writing or via email to
ggzpraktijkmariekevandegeer@gmail.com

4.5 In cases of force majeure, the contractor may cancel or reschedule sessions without liability.

 

Article 5: Fees and Payment

5.1 All fees include 21% VAT, unless stated otherwise for business invoices.

5.2 Invoices are based on time spent as agreed prior to the start of the program.

5.3 For psychedelic programs, full payment must be made within 48 hours after the intake. If the program does not proceed, €250 will be charged.

5.4 Other therapy programs are invoiced monthly according to the quotation.

5.5 Payments must be made digitally in euros (€) via bank transfer.

5.6 Late payment may result in suspension or termination of services and additional costs.

 

Article 6: Cooperation and Information

6.1 The client actively participates and provides all relevant information, including previous treatments.

6.2 The contractor clarifies her role and methodology. Psychedelic consultation always takes place outside curative mental healthcare.

 

Article 7: Confidentiality

7.1 All information is treated confidentially, except where disclosure is legally required.

7.2 Anonymized information may be used for professional supervision or consultation.

 

Article 8: Suspension and Termination

8.1 Services may be suspended in case of non-payment.

8.2 Termination by mutual consent is possible at any time.

8.3 Termination by either party requires notice of at least one session.

8.4 The agreement ends automatically after the final session.

 

Article 9: Liability

9.1 Liability is limited to the amount paid out by the professional liability insurer.

9.2 Claims expire after 12 months.

 

Article 10: Complaints

10.1 Complaints should first be submitted to the contractor.

10.2 An independent complaints officer from Solo Partners may be consulted.

 

Article 11: Dispute Resolution

11.1 Disputes may be submitted to the Disputes Committee for Independent Mental Healthcare.

11.2 Committee decisions are binding.

 

Article 12: Applicable Law and Jurisdiction

12.1 Dutch law applies. The competent court is located in Gelderland.

 

Details

Marieke van de Geer (MSc)
www.mariekevandegeer.nl
ggzpraktijkmariekevandegeer@gmail.com

BIG registration: 19050545530
Chamber of Commerce: 86250205

Kloetingseweg 48
4462 BA Goes
The Netherlands